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Retail & eCommerce

Retail & eCommerce

OmnichannelManagement

Synergetic management of today’s available channels and customer touchpoints, in such a way that the customer experience across channels and the performance over channels is optimized.
Your customers can choose their own path when shopping and interacting with your businesss, as they move between channels and touchpoints. We integrate data silos and use powerful AI-driven analytics to predict customer needs and create easy, seamless retail customer journeys, that lower operational costs and decrease churn.
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Upsell and Cross-Sell

We provide agile teams and to drive sales across all touchpoints. Our highly skilled team son brand advocates that create and convert the moments when customers are ready to buy, creating truly interactive and engaging buying experiences. enabled by visualization tech to guide the sale during a live chat or call.
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Advisory & Loyalty Programs

We support your business from welcome and onboarding, to offering exclusive event access and service add-ons,
we create the experiences to build loyalty and achieve your growth target from current and new customers.
Our embedded voice of the customer feedback and analytics generate insights to enhance your loyalty program design and build even more passion, for your products services and brand.
Let’s get InContact

Let´s get Incontact

Allow Us to Engineer Your Success.


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