At InContact SOLUTIONS we count with the highest level of professionals with over 20 years’ BPO experience managing US and worldwide accounts, handling all communication channels and technologies, We offer a large variety of services following standards and processes such as HIPAA, PCI, COPC, ISO 9001 and SOC 2 among others, our agents are carefully selected to provide excellence in customer service at a reasonable cost.
We are committed to breaking with the conventional, creating more than experiences; lasting links. Our results will go beyond any goal. This promise is driven by building effective talented people to deliver extraordinary results for everyone.
At InContact, we will continiously make the difference trough our culture and values, they are the foundation for “building progress and future for individuals and their families”. Every day we live our values that help us all make the right decisions for our business, clients and their customers, and our community.
We understand the Workplace as second home realted to all aspects of life, we take care from the quality and safety of the physical environment, to how our teams feel about their work, we dedicate resources in employees wellbeing leading to increased resilience, better engagement, and high motivation.
At InContact, the aim of inclusion is to embrace all people irrespective of race, gender, disability, medical or other need. It is about giving equal access and opportunities for all people. "moved by love for our neighbor through compassion and mutual help".
With a minimum of two languages we count with top talent to deliver seamless, best-in-class language experiences. We ensure high levels of staffing flexibility and efficiency.
InContact is an invaluable opportunity to help not only our clients but also our employees, their families and to those in need in our communities. We are moved by love for our neighbor through compassion and mutual help. We are commited with the people and the planet through care and conservation.
